C&G Marketplace

Regulatory documents built for smaller firms.

Professionally structured templates for firms that want to prepare or refresh their own regulatory documentation—without purchasing a fully assisted consultancy project.

Business use onlyLicensed to the purchasing entity.

Editable Word documentsDesigned for firm-specific completion.

No implied authorisationThe regulator decides every application.

Choose your firm type

A practical library, organised around your regulatory route.

Every pack will identify its assumptions and intended user. If your permissions, group, products, customers or delivery model are complex, a tailored C&G engagement is likely to be more appropriate.

Consumer credit

Limited-Permission Consumer Credit Document Pack

A practical starting library for a straightforward business seeking limited consumer-credit permissions or refreshing its framework.

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Regulatory Business Plan

Editable template

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Compliance Manual

Editable template

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Financial Crime Policy

Editable template

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Consumer Duty Framework

Editable template

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Complaints Procedure

Editable template

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Vulnerable Customers Policy

Editable template

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Compliance Monitoring Plan

Editable template

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Core Registers & Forms

Editable template

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Consumer credit

Straightforward Full-Permission Consumer Credit Document Pack

A broader document library for a straightforward full-permission consumer-credit firm, requiring careful adaptation to its lending or broking model.

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Regulatory Business Plan

Editable template

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Compliance Manual

Editable template

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Creditworthiness & Affordability

Editable template

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Arrears & Forbearance

Editable template

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Financial Crime Policy

Editable template

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Consumer Duty Framework

Editable template

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Complaints Procedure

Editable template

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Governance & Monitoring

Editable template

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Pricing to be announced
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Dual-regulated mutual

Credit Union Document Pack

A governance and compliance library for a smaller credit union. FCA and PRA requirements, the common bond and the proposed activities must all be addressed.

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Credit Union Business Plan

Editable template

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Governance Framework

Editable template

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Lending & Credit Risk

Editable template

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AML Framework

Editable template

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Operational Risk & Continuity

Editable template

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Complaints & Consumer Duty

Editable template

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Liquidity & Capital Governance

Editable template

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SMCR Responsibilities

Editable template

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Pricing to be announced
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Payments

Small Payment Institution Document Pack

Core application and operational materials for a smaller payments business whose model is capable of falling within the SPI registration conditions.

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Programme of Operations

Editable template

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Regulatory Business Plan

Editable template

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Governance Framework

Editable template

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Financial Crime Framework

Editable template

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Complaints Procedure

Editable template

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Security & Incident Response

Editable template

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Outsourcing Register

Editable template

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Operational Continuity

Editable template

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Pricing to be announced
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E-money

Small Electronic Money Institution Document Pack

A structured library for a proposed small electronic money institution, to be tailored to its issuance, distribution and payment-service arrangements.

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Programme of Operations

Editable template

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Regulatory Business Plan

Editable template

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Governance Framework

Editable template

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Safeguarding Framework

Editable template

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Financial Crime Framework

Editable template

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Security & Incident Response

Editable template

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Outsourcing Framework

Editable template

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Wind-down Plan

Editable template

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Pricing to be announced
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Intermediation

Smaller Insurance or Mortgage Intermediary Document Pack

Application and compliance materials for a smaller insurance or mortgage intermediary with a conventional distribution model.

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Regulatory Business Plan

Editable template

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Customer Journey

Editable template

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Compliance Manual

Editable template

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Conflicts Policy

Editable template

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Vulnerable Customers Policy

Editable template

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Consumer Duty Framework

Editable template

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Complaints Procedure

Editable template

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Financial Promotions Policy

Editable template

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Pricing to be announced
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Important limitations

A template licence—not regulatory advice or ongoing support.

Unless a separate engagement expressly says otherwise, a Marketplace purchase supplies editable template documents only. C&G does not populate, approve, implement or keep them current and does not assess whether they are sufficient for the purchaser’s business or application.

The purchaser is responsible for tailoring each document, ensuring factual and regulatory accuracy, obtaining internal approval, implementing the arrangements and maintaining them as its business and applicable requirements change.

The licence is limited to internal use by the purchasing legal entity. The templates may not be resold, shared with another entity, used for another client or business, published, sublicensed or used to create a competing product.

Full licence terms, delivery arrangements, exclusions and liability provisions will appear in the Marketplace Terms before any pack is made available for purchase.

Need more than a template?

Move from DIY documentation to tailored support.

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